Here`s what the PO observed in his own words: „Before coaching, our team experienced challenges and dysfunctions. There was no team because we were a team of people who lived in Texas and India. Since we had never met and our tools (Skype, X) did not work, we never met face to face, even virtually. Sensitivity to geographical cultural differences is important, in this case, the highest person in the offshore hierarchy has spoken to all offshore members, because they are normally trained in American cultural norms and as a third-party consultant, they are motivated to appease their American clients. We are not in the same context as in 2017. An easy remote team agreement is valuable for a scrum team or team in this area. We can rethink the rules and recognize new charges and loads. For children at home, a little flexibility might help with work schedules. Even the recognition of the existence of the new stress may suffice. Other working arrangements include „Documentation for Critical Tasks“ (the team projects them during planning, where applicable) and „identify dependencies“ (to identify dependencies at an early stage and document on tickets, either at meetings in advance or when planning meetings). The team shows the product owner and all other interested parties a working product increment. The product owner reviews the commitments made at the sprint planning meeting and explains which items he now considers completed. As I wanted to do SM to facilitate the process, I coached her to create a list of questions for each value, to generate a discussion and to help teams decide on all the „rules“ we should create to ensure that everyone respects that value. We didn`t care where the answers were placed as long as they were captured.
The SM asked the questions and collected the answers, while the team voted on the points to be formalized in a working agreement. In this regard, the SM was able to summarize what was most appreciated by the collective team (see Table 2). The Daily Scrum usually takes place at the beginning of the day. For a distributed team, it is necessary to obtain a team agreement for the daily scrum time, which is suitable for all team members. I hope this conversation will help you and your team empathize with each other, reduce stress, inspect and adapt the way you work, and succeed, whether you use Scrum or not. To use empirical theory of process control, three types of activities are required: transparency, inspection and adaptation. I think a facilitated remote team deal can help a Scrum team – or another team – be transparent about their work, check how to adapt and make changes where they are needed. After the brainstorming session, ScrumMaster informs the team that they should choose the top five ideas as voting-based work agreements.